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VI. AUTOMOBILE INDUSTRY COUNCIL:
WORK SYSTEMS, WORKER REPRESENTATIONS,
AND MANUFACTURING PERFORMANCE
IN THE WORLD AUTO INDUSTRY
Work Systems and Employment Relations in the Australian Automotive
Manufacturing Industry
Gregory J. Bamber
Griffith University
Russell D. Lansbury
University of Sydney
Christopher F. Wright
University of Glasgow
Marian
Baird
University
of Sydney
Abstract
This paper examines
the scale of production, productivity, skill development, work organization,
and industrial relations in the Australian automotive manufacturing industry.
The paper draws on data from the 1993 and 2000 rounds of the surveys conducted
by the International Motor Vehicle Program. The conclusions raise serious
questions about the future viability of the Australian automotive manufacturing
industry.
Introduction
The Australian car market is relatively small in comparison with
those of the major automotive manufacturing regions of North America, Europe,
and Japan. Nevertheless, the automotive manufacturing industry has played
an important role in the development of the Australian economy. It accounts
for nearly 6 percent of the total value added for manufacturing, making it
one of Australian manufacturing's largest sectors and among Australia's most
significant export industries. The automotive industry comprises several
hundred component suppliers and four vehicle manufacturers: Ford, General
Motors (GM)-Holden, Toyota, and Mitsubishi—the first two are American
and the latter two are Japanese. The impact of reductions in Australian tariffs
and increasing global competition has resulted in increases in the proportion
of sales of imported vehicles. The proportion of locally made vehicles sold
in Australia declined steadily from 63 percent in 1993 to 41 percent in 2000.
In recent years Toyota has gained the largest increase in market share while
Mitsubishi has experienced the most severe decline.
As the lower-cost international competition has increased, especially
from Asia, it would appear that Australian manufacturers have experienced
declining profits. This has prompted governments, manufacturers, and
unions to examine ways to reinvigorate the industry. Government action has
largely been pursued through the dismantling of tariffs to expose local automotive
producers to greater import competition. As one consequence some of the Australian
manufacturers have broadened their focus from the local market to include
overseas markets as well, particularly the Middle East. The number of cars
produced by the four companies for the domestic market declined from around
300,000 in 1994 to less than 260,000 in 2000. However, The number of cars
produced for export increased from around 25,000 to more than 100,000 over
the same period. Nonetheless, the value of exports by Australian producers
is much less significant than the growth in imports. While some of the
manufacturers have been successful in adapting to the increasingly competitive
environment, others have been less successful.
Recent announcements of plant
closures and redundancies in the manufacturing and component-making sectors
show that the state of Australian automotive manufacturing remains perilous.
Nevertheless, the car manufacturers have been continuing to invest in Australia
in manufacturing and especially on associated research and development.
The
Scale of Production
Annual production of vehicles in Australia fluctuated between
around 300,000 and 350,000 during the 1990s. The four Australian plants had
an average total daily output of 453 units in 2000. This compares with an
output of 1,104 units by U.S.-owned plants in North America, 1,280 by plants
in Europe, and 1,299 by plants in Japan.1
Between 1993 and 2000 the average daily production in Australia
declined by more than 30 percent. Compared with the major auto-producing regions,
only Japan fared worse, as its daily production declined by 41 percent during
the same period. However, this needs to be seen in the context of the average
daily output of Japanese plants being almost three times that of plants in
Australia. By contrast, North American and European plants posted increases
of 14 percent and 7 percent respectively during this period.
One explanation for the decline
in auto production in Australia was the shift by manufacturers toward larger
and more capital-intensive products. In 1993 Australian manufacturers produced
48,364 small cars. By 2000, however, import competition had induced local
manufacturers to discontinue producing small cars. Conversely, Australian
manufacturers increased their production of medium and large cars by 45 percent
over the same time period. Therefore, the declining daily production of the
Australian automotive industry reflected the shift to a segment of the
market that could potentially be more profitable. However, the future
viability of this strategy is uncertain; with the rise in oil prices, there
is a trend away from the medium and large segments of the vehicle market.
Between 1993 and 2000 small vehicle sales in Australia almost doubled, while
medium car sales almost halved over the same time period. Sales of large cars
increased from 157,413 to 198,766, but the total has declined after reaching
a peak of around 217,000 units in 1998. Thus, Australian automotive manufacturers
appear to be concentrating on a shrinking part of the domestic market, which
perhaps explains why they increased exports of Australian-made vehicles fourfold
between 1993 and 2000. Thus, unless the local producers completely reconfigure
their domestic production strategies, they will have to pursue a more export-focused
strategy. This reflects the sentiments of one automotive industry executive
in our interviews, who claimed that there has been a "seismic shift" in demand
away from larger vehicles toward more compact cars, leaving local producers
in difficulties.
Productivity
In 2000 manufacturers in Japan outstripped all others in productivity (twelve
hours per vehicle), with North Americans being slightly more efficient than
Europeans. Australians lagged behind. There was a relatively even reduction
in hours worked per vehicle of between 20 and 30 percent in all four companies.
The Australian plants have increased productivity since the early 1990s. They
performed reasonably well in "first time capability in assembly"—ahead of
Europe, on par with North America, and only five percent behind Japan. The
Productivity Commission (1996) argued that although there have been improvements
in productivity during the early 1990s, the number of hours taken to produce
a vehicle in Australia was still substantially greater than in comparable
countries. While such an assessment appears to be valid in light of the 2000
data, the improvement during the 1990s was impressive. However, there was
considerable variation between the time taken to produce a vehicle among the
Australian manufacturers. At one plant it took less than sixteen hours per
vehicle, compared to more than forty-five hours at another plant. Similarly,
there were disparities in terms of first time through assembly, which ranged
from 68.5 percent to 91 percent. These findings suggest that despite some
improvements, Australian plants continue to have an "automation gap" as noted
by MacDuffie and Pil (1997). The number of vehicles produced per employee
at Australian plants rose from 10.8 to 16.1 in the first half of the 1990s,
but it rose to only 16.8 by 2000. This suggests that productivity improvements
increased during the first half of the 1990s but slowed in the second half
of the decade. With further investment in plant and equipment and model rationalization,
the productivity levels should increase, but the relatively small size of
plants and production runs in Australia will tend to constrain the degree
of productivity improvements.
Training and Skill Development
Skill formation has become increasingly important in the industry.
According to one manager who started on the shop floor in the early
1980s, a motto then was "turn your brain off at the gate," but today it is
no longer apt. A Vehicle Industry Certificate (VIC) was introduced in
the late 1980s as part of Australia's award2
restructuring program. This aimed to establish career paths and
link pay levels to skills. The VIC encompassed different levels for production
work and the maintenance trades. As the benchmark for skills is industry-wide,
there should be little variation between the companies. The VIC encompassed
both on- and off-the-job training and was intended to provide automotive
workers with a "portable" qualification that would enable them to move
between employers within the industry and gain recognition for skills acquired.
The VIC has been revised in recent years and is currently known as Certificate
II. According to workers' representatives and managers, the majority of employees
across all four companies have completed or are in the process of completing
VIC/Certificate II training.
Between 1993 and 2000 Australia's
relative position appears to have declined from having the highest number
of training hours for production workers in their first six months of
employment to the second lowest—a decline from 412 hours in 1993 to 84 hours
in 2000. This dramatic fall was paralleled in training for new supervisors
and engineers, while plants in all other regions either improved their position
or remained steady. The situation is different for experienced workers. Even
though their number of training hours declined markedly since the early 1990s,
Australian plants still provide more training to their supervisors than all
others and are second only to plants in Japan in terms of hours of training
provided for production workers. Notwithstanding the implementation of the
VIC, vehicle manufacturers in Australia evidently provide much less training
than before. Despite assumptions that the VIC would result in an approximate
equivalence of training provision across the industry, there still appears
to be considerable variation among the four manufacturers.
Work Systems and Organization
Australian plants had more suggestions per worker than those in
North America. In contrast to European manufacturers, however, employee suggestions
in Australian plants decreased during the 1990s and continued to trail well
behind Japan. The average number of employee suggestions at each automotive
plant in Australia varied widely, as did the extent to which such suggestions
were implemented. The Australian plants had a very low proportion of workers
in quality circles by 2000. In contrast, 69 percent of their employees had
been members of quality circles in 1993. The presence of quality circles in
European and North American plants also declined, with less than half of workers
in quality circles, compared to almost 100 percent of employees in the Japanese
companies. Production and skilled workers in the Australian plants played
little role in quality inspection and on this dimension ranked last among
the countries surveyed. The Australian plants used job rotation more than
those in North America, but less so than those in Europe and Japan. While
the differences between Australian producers in the extent of job rotation
between 1993 and 2000 has fallen only marginally, the decline in relative
terms was more pronounced than elsewhere. All of the Australian automotive
companies where data was available recorded a medium-scale rating or above
in terms of job rotation for 2000.
The labor market and industrial relations reforms in Australia
during the 1980s and 1990s precipitated a reduction in the number of job classifications
for production workers and skilled trades (see Lansbury and Baird 2002). This
has resulted in fewer organizational levels in Australian plants. Only the
European plants have a flatter organizational structure than those
in Australia. Furthermore, Australian plants have fewer production-based
job classifications than the European, Japanese, or U.S. plants. One
explanation for the rationalization of occupational and organizational structures
in Australia reflects the "award rationalization" policy that was initiated
in the late 1980s. As a consequence, the number of job classifications
in the automotive industry declined from 240 to only 3 non-trade levels and
6 trade levels in a few years. These reforms came about following a policy
adopted by the then Labor government in cooperation with the Australian Council
of Trade Unions to restructure awards. This policy coincided with each of
the companies trying to promote lean production principles that require flatter
job structures and the reduction of demarcations between various categories
of workers. Hence, all automotive manufacturing sector awards since 1988 contained
new classification structures setting out the job requirements in terms
of competencies, qualifications, general duties, and responsibilities
for all nonsalaried occupations. The International Motor Vehicle Program
(IMVP) data reveals that while there had been significant rationalizations
to classification structures by 1993, the improvements evident by 2000
suggest that award restructuring and the adoption of lean production have
taken some years to fully implement.
Substantial efforts have been
made in recent years to reduce demarcations between trade and nontrade employees
in Australian plants. While some managers claim that there is greater scope
for production workers to become skilled maintenance workers, problems have
started to re-emerge over the delineation of duties between certain trade
workers and technicians. One worker claims that this is because "people identify
with their job area." These initiatives have been accompanied by the implementation
of industry-wide training standards through the VIC and its successor, Certificate
II. According to several managers, this has meant that the companies can now
recruit at a significantly higher level in terms of skills than they
could twenty years ago, which has resulted in a better educated and more capable
workforce. However, some employees argue conversely that these changes, combined
with technological advances, have meant there is more pressure on employees
to work faster.
Conclusions
In the early 1990s, following considerable rationalization induced
by government-initiated industry restructuring, there was optimism about the
future of Australian automotive manufacturing. While the industry rated comparatively
poorly on indicators such as production and automation, many hoped that the
adoption of export-oriented strategies and increased investment in technology
would revitalize the Australian industry (see Bamber and Lansbury 1997). In
recent years two of the companies announced substantial investments in their
manufacturing plants. However, one of the four companies recently closed its
Australian engine plant and one eliminated a third shift, which led to layoffs
of manufacturing workers.
In addition to such retrenchments, our findings raise concerns
about the future of the Australian automotive industry. Across a range of
variables, it would appear that Australia has slipped in terms of its relative
performance in the early 1990s and continues to struggle compared with the
leading automotive producing regions. An analysis of the 1993 round of IMVP
data found that it took twice as many hours for manufacturers to produce a
vehicle in Australia compared to those in Japan. While Australia has improved
on its previous performance in this regard, by 2000 it took plants in Australia
on average 2.3 times longer to produce a vehicle than plants in Japan. In
other words, although Australian plants have improved, Japanese plants have
improved even more.
The number of hours invested in training and skill development
by automotive manufacturers in Australia has also been declining. The automotive
industries in Europe, Japan, and North America either increased or maintained
the number of hours invested in training during the 1990s. The average Australian
plant, by contrast, reduced its investment in training and skill development.
This fall might reflect, first, pressures on company profitability,
which induced firms to cut their training budgets, and second, increasing
moves toward labor market deregulation. This included the abolition of the
Australian Training Guarantee Levy in 1996. The Levy had induced a dramatic,
but temporary, increase in the provision of training by Australian firms.
Its abolition signalled the government's withdrawal of active training interventions
in the labor market.
Australia's performance has been mixed with regard to work organization.
There was a flattening of organizational structures and a rationalization
of job classifications in the 1990s. However, these improvements can
largely be attributed to policies in the late 1980s and early 1990s that facilitated
the rationalization of awards and aimed to increase productivity. Formal programs
to encourage employee involvement in decision making, however, waned in the
last half of the 1990s, especially after the Australian Labor Party government
was replaced by a conservative coalition government in 1996. This change of
government heralded the phasing out of governmental attempts to engage in
active industry and labor market planning. The influence of work teams
on workplace decisions declined, as did the use of employee suggestion schemes
and job rotation. Australia's less than satisfactory performance on industrial
relations issues may be seen as the consequence of declining rates of production
and investment in human capital. Labor turnover increased threefold, and the
average tenure of production workers was only 40 percent of the levels of
North American and European plants and less than 30 percent of those prevailing
in Japanese plants. A decline in absenteeism was the only positive sign in
terms of industrial relations indicators.
Perhaps this decline in absenteeism
reflected employers adopting tougher management styles, which may have
reflected the post-1996 government implementing a more stringent regime
with regard to strikes and unions. However, further research would be necessary
to provide satisfactory explanations of such changes. In the meantime, the
main findings in this paper indicate that the future of the Australian
automotive industry appears at best uncertain. It would seem that there is
a continuing need for the auto companies with plants in Australia to improve
their production arrangements to maintain competitiveness and thereby facilitate
the survival of this vital industry in Australia.
Acknowledgments
We acknowledge the assistance
of Ford, GM-Holden, Mitsubishi, and Toyota, as well as the Australian Manufacturing
Workers' Union. Each of the companies completed surveys undertaken under the
auspices of the International Motor Vehicle Program (IMVP) at MIT and each
has helped further by allowing us to conduct interviews with union representatives,
managers, and other employees. We also thank Frits Pil of the University of
Pittsburgh for helping us to complete the conduction and analysis of the IMVP
2000 survey in Australia and for giving us access to the data from earlier
IMVP surveys. In view of LERA's space constraints, this version does not include
the IMVP data. For any comments, please contact greg_bamber@ yahoo.com.au
or r.lansbury@econ.usyd.edu.au.
Notes
1.
Unless otherwise specified, the sources of the data cited in this paper
are the IMVPInternational Assembly Plant Surveys, which relate to the situation
in 2000 and in 1993.
2.
An "award" is the Australian analogue of a U.S. labor contract, but awards
are eitherratified or arbitrated by an independent industrial relations
commission (see Lansbury and Wailes 2004).
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